PRIVACY POLICY

Welcome to our application (the “App”, “Service”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, under what legal grounds we process it, and what rights you have in relation to your data.

This Policy applies only to data collected through our App and related services.

1. Information We Collect

Depending on how you use the Service, we may collect the following categories of information:

1.1 Information Collected Automatically

When you use the App, certain data may be collected automatically, including:

• IP address
• Device model and hardware type
• Operating system and version
• App version
• Device identifiers (including Advertising ID, IDFA or similar identifiers)
• Language settings
• Time zone
• Log data and usage statistics

This data helps us operate, maintain and improve the Service.

1.2 Location Information

We may collect:

• Approximate location (based on IP address)
• Precise location (GPS) — only with your explicit consent

You may disable location access at any time via your device settings.

1.3 App Usage Information

We may collect data related to:

• In-app activity
• Session duration
• Interactions within the App
• In-app purchases
• Push notification engagement

This information is used for analytics, troubleshooting and service optimization.

1.4 Information You Provide

If you contact support, we may collect:

• Email address
• Message content
• Any information you voluntarily provide

1.5 Sensitive Data

We do not intentionally collect or process special categories of personal data (such as health data, biometric data, religious beliefs, etc.).

2. How We Use Information

We process your data for the following purposes:

• To provide and operate the Service
• To improve functionality and user experience
• To personalize content
• To provide customer support
• To send service-related notifications
• To send marketing communications (where permitted by law)
• To analyze usage trends
• To ensure security and prevent fraud

3. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your data based on:

• Performance of a contract (Terms of Service)
• Your consent
• Compliance with legal obligations
• Legitimate interests (such as improving the Service, fraud prevention, analytics)

4. Advertising and Analytics

We may use third-party service providers for analytics and advertising purposes.

These partners may collect:

• Advertising identifiers
• IP address
• Device information
• Usage behavior

This helps us deliver relevant advertising and measure campaign effectiveness.

You can limit ad tracking in your device settings:

• iOS: Settings → Privacy → Tracking
• Android: Settings → Ads

5. Cookies and Tracking Technologies

We and our partners may use:

• Cookies
• SDKs
• Pixels
• APIs
• Similar tracking technologies

These technologies help us analyze usage, remember preferences, and improve performance.

You may disable certain tracking features via device settings.

6. Data Sharing

We do not sell your personal data.

We may share information:

• With service providers (analytics, hosting, advertising, support)
• In connection with a merger, acquisition, or asset sale
• If required by law or legal process
• To protect our rights, safety, or property

We may share anonymized or aggregated information that does not identify you.

7. Data Retention

We retain personal data only as long as necessary:

• To provide the Service
• To comply with legal obligations
• To resolve disputes
• To enforce agreements

When data is no longer needed, it is deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at the email below.

9. Data Security

We implement reasonable technical and organizational measures to protect your data from:

• Unauthorized access
• Loss
• Misuse
• Disclosure

However, no method of transmission over the Internet is completely secure.

10. Children's Privacy

Our Service is not intended for children under 13 (or the minimum age required in your jurisdiction).
We do not knowingly collect data from children.

If you believe a child has provided us personal data, please contact us.

11. International Data Transfers

Your information may be processed outside your country of residence.
We ensure appropriate safeguards are implemented where required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Updated versions will be posted in the App with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: help@routemaster.solutions